Agency Accounts
If your agency is establishing an account with us please contact us for a Credit Application.  We can support an accounts receivable account for your company.  We can provide all members of that agency special pricing. You must log onto the site using an authorization code or purchase order supplied by your agency to get the pricing levels established for your agency. After you sign-on, the prices shown will reflect your agency's discount level.

Sweepstakes and Contests
From time-to-time we may offer a sweepstakes or contest.  Participation is on a voluntary basis. We never rent or sell the personal information given to us at the time the promotion is entered.

Promotions
A promotion is a type of advertising we use to promote our product line.  We may offer a free gift with purchase as a promotion or percentage off with purchase of a specific dollar amount.  Some promotions may be available through the website, local flyer, or catalog to the general public.

Promotional items are not for sale and you will not find them anywhere in our product line.  These are special buys that we use as a gift to you, our customer.

Coupons
At times we will offer coupon codes to newsletter members. This is a special incentive for our newsletter membership and is not available to the general viewing public.  Membership is free and you can join by clicking here. You may unsubscribe at any time.

Specials
A special is a product that is on sale from the regular price. A special may also be an arrangement of individual products to create a package deal.

Ordering Instructions
We have set up an online ordering system that is both easy to use and secure. It will ensure that both your purchasing information and selected item is handled with the utmost privacy and care. If you have any questions about ordering from Rogers Uniforms, please contact us.

Choose Your Products
Browse the website or use the handy search feature to find the products you want to purchase.  To view more details about a specific product click on the small thumbnail picture of that product. Clicking on the thumbnail view will also give you a larger view of the item. Note: Prices are subject to change without notice.

Add Products to Your Shopping Cart
When you have decided to purchase a product, click the Buy button next to the product description. This will add the item to your shopping cart. You will be able to change the quantity when you are ready to checkout. Now you can continue to browse the store, or proceed to checkout right away. Follow the instructions shown to decide how to proceed. If at any time you want to return to your shopping cart, just click on the "Shopping Cart" link from any page on the site.

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Sales Tax
We are required by law to collect sales tax when applicable. We are location in the state of Pennsylvania, requiring sales tax to be collected on items sent to Pennsylvania addresses.

Checking Out
When you are ready to check out, follow the instructions in the shopping cart. It will ask you for your name, address, telephone, e-mail address, billing and shipping information.

Make sure to click the Checkout button each time you are asked for information to proceed to the next step.

Once you submit your shipping information and click Checkout you will be presented with the total amount due.

You will be given the option of changing, deleting or adding products even after you have submitted your shipping information. You do not submit your order until you have given all information needed and you are shown the total and click the final Checkout button. Before that time you have a chance to add, change, or delete items from your shopping cart.

Your credit card information will be sent via a safe encrypted format to a secure server. Your information is kept confidential so that you can feel safe making online purchases.

When you have completed your order, you will receive an email message to confirm your information. You can print and save this document for your records if you choose.

Changing or Canceling an Order
Once you click the final Checkout button, our fulfillment process begins. If your order has not yet shipped, we are happy to accommodate any changes to your order. We pride ourselves on fast shipping and if your order has been shipped we can not make changes or cancellations.

Forms of Payment
Rogers Uniforms currently only accepts all major credit cards for online purchases. 

Note: Non-sufficient funds charge is $30.00.

Our Satisfaction Guarantee
We hope all of our customers are 100% satisfied.  If, for any reason, you are not satisfied with our products they may be returned IN ORIGINAL CONDITION and IN ORIGINAL PACKAGING. You must provide a copy of the original invoice with your return. A restocking charge of 10% may be applied to some items. Returns must be pre-authorized by Rogers Uniforms before they are returned to our office. Shipping and handling charges, as well as return shipping charges, are non-refundable. Refunds will be issued once items are returned to us.   Sale items may not be returned. All returns must be in original condition and packaging.  Returns that have a smoke odor will not be refunded.

MAIL-IN ORDERS

Click to print the mail-in order form. Fill in the item name or description, item number, quantity, weight, subtotal, shipping, and final total.  Write any special instructions on the back of the order form.  Note:  On occasion an item may appear as in stock on the website but may be out-of-stock on our storeroom shelves by the time your mail-in order arrives.  If this happens you will be notified by e-mail that the item is on backorder. Our restocking cycle for depleted inventory can vary anywhere from 7-10 days. If a product is backordered you will be notified by e-mail and/or phone to discuss other options.

You may submit Postal Money Order, Cashier's Check, and Personal Check with your mail-in order.  Personal Checks may be held for 7 days before your order can be shipped.

Note: Please contact us at sales@rogersuniform.com if you are ordering by mail so we will hold your order and know that payment is coming.

Note: Non-sufficient funds charge is $30.00.

Shipping Information

All of our items are shipped by UPS or the United States Postal Service.  UPS automatically insures all packages up to $100 in value.  Products are shipped between 1 and 3 days after payment is received (and cleared).  If a product is backordered you will be notified by e-mail.

If you need your package sooner than our standard delivery (usually 5-7 business days), you can choose Next Day, 2 Day, or 3 Day Service from UPS and Fed Ex. Orders for in-stock items with Express Shipping are typically shipped the same day as long as the order is placed by 3pm (EST) Monday through Friday. You can choose your shipping method on the Final Purchase Approval page upon checkout. Next Day Saturday delivery is $24.99 extra. Please specify in the "Comments" section of the checkout page if you need this service and call to confirm that this is available in your area. Please note that Express Shipping durations do not include the pickup date. For example, if you place an order for an in-stock item on Wednesday by 3pm and request 3 Day Shipping, you should expect your item on Monday the 3rd business day after you placed the order. Although we have office hours on Saturday packages are not picked up by carriers until the following business day.

International Shipping
We currently do not ship to international locations.

Holiday Shipping
Please note that packages do not ship on the following holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. Please add a few additional days for transit for orders placed around these holidays.

Backorders
All items are in-stock and ready to ship unless otherwise noted on the product page. We strive to maintain appropriate inventory levels for all in-stock items. On occasion an item may appear as in stock on the website but may be out-of-stock on our storeroom shelves.  If this happens you will be notified by e-mail that the item is backordered. Our restocking cycle for depleted inventory can vary anywhere from 7-10 business days. Please contact us if you need confirmation of availability.

Shipping Chart

Note: These transit times are estimates and are not guaranteed. Weather delays and other uncontrollable circumstances may impact delivery times. Shipments may take longer during holiday or other high volume shipping periods.

RETURNS

Lost/Damaged Goods
You should carefully inspect each shipment. Inspection of lost or damaged items needs to be made by you within 10 days of receiving the order. Contact us so we can make suitable arrangements for replacement or give you authorization to return the goods and/or receive a refund.

All orders are given a Tracking number which you can use to follow the shipment of your package(s).  Please contact us if a tracking number is necessary and we will supply you with it.  When damage takes place during shipping the responsibility for collecting under a damage claim is between you and UPS.

Unwanted/Non-Damaged Items
If, for any reason, you are not satisfied with our products they may be returned IN ORIGINAL CONDITION and IN ORIGINAL PACKAGING.  You must provide a copy of the original invoice with your return. A restocking charge of 20% may be applied to some items or if the item is returned damaged. Returns must be pre-authorized by Rogers Uniforms before they are returned to our office. At the current time shipping and handling charges, as well as return shipping charges, are non-refundable. Refunds will be issued once items are returned to us.  Sale items may not be returned. 

Please contact Rogers Uniforms if you have any special questions or concerns about the ordering or shipping process.

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Privacy Policy
We keep all customer information confidential and do not share any information with any outside parties under any circumstances. 

Browser Requirements
Our site works best with Netscape Navigator 6.x or above, Internet Explorer 5.x or above, AOL 6.x or above. Some features may not work properly if you are using a different browser, and checkout will not be possible. You may download the latest browser versions by following the links below.

Java Scripting
In order to use the www.mcdonalduniforms.com website, your Web browser must be "Java Scripting" enabled. To set your browser to use Java Scripting, look under "Preferences" or "Options" in your browser.  This is usually found under the Tools menu in Internet Explorer, Edit menu in Netscape, or Settings button on America Online.

Pop-Up Windows
There is nothing more annoying than a pop-up window.  We try to only use advertisements that are built into a page and do not obstruct the view or confuse by popping up. If you see a pop up window that appears to be advertising something while using our website it may be coming from spyware that has been downloaded into your computer from another site.  To get rid of spyware download the free program, Ad-Aware Personal and run it in Customized Mode with all options checked off.

E-Mail Newsletter
Our e-mail newsletter entitled, The Dress Code, will notify you of new products coming out, sales, specials, promotions, sweepstakes, coupons, helpful tips, and provide links to other websites of interest.  The newsletter will come out monthly or bi-monthly depending when we have new products to show and/or specials to talk about.  We will never share or sell personal information you give us to subscribe to this e-mail newsletter.  You can unsubscribe at any time.

When you subscribe you will be asked to confirm your subscription by clicking on a link from an e-mail message sent to the e-mail address you used.  This verifies that you really want to receive our newsletter.